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Frequently Asked Questions

How quickly will my order be processed?

We’re currently working on an approximate 5 day leadtime due to high volumes. If your order is urgent, we will do our best to help so please message us on our Facebook page or email us at [email protected]

If your item is on pre-order (this will be stated on our website) then the despatch time will be adjusted accordingly.

If my order contains both pre-ordered and in stock items, will they be shipped separately?

Currently we don’t split orders unless otherwise requested by the customer as an additional charge will be applicable. If you do have your eye on a few different items, we suggest placing a separate order for any pre-orders if you would prefer to receive the in-stock items sooner!

Are the lead times for pre-ordered items on your website exact timescales?

We note all lead times on our website as approximate as this all depends on our manufacturer. We rarely experience delays with our pre-orders however we do regularly update the appropriate lead times as and when we receive updates, so if you are awaiting a pre-ordered item it is worth regularly checking our website in case the lead times have changed.

If I wish to return an item for an exchange or refund, do I need to email you first?

We hope you love your Juno Jack’s clothing however should you wish to return this to us, we do ask that you pop us a quick email before posting your parcel. You can do so either by Facebook message or by emailing us at [email protected]

I would like to return part of my order for an exchange, are you able to put aside the item for me?

Unfortunately, we are not able to hold back any stock awaiting an exchange however please do check with us before sending your return so that we can advise whether the desired item/size you wish to exchange this for is currently in stock. All items on pre-order are also listed on our website along with approximate lead times. You can contact us by Facebook message or by email at [email protected]

Can I amend my order once it has been placed?

Provided your order has not yet been processed and shipped, we can certainly do this for you! Just pop us a message via Facebook or email at [email protected] quoting your order number.

Are your ‘Twinning Sets’ sold as complete sets, or will I need to purchase the baby top separately?

Our Multi Award-Winning Twinning Sets are sold separately, and each product will specify which item it is. We also include a link to the matching item/s in each product description if you wish to purchase the entire set.

Does the zip access open right across?

Our hidden zips are double ended and can be opened from both sides. They can be opened as little or as much as you like, going right across if desired.

Are your Breastfeeding Tops long in the body?

Our Breastfeeding Tops are designed to be longer than standard tops to avoid them riding up. We like to have a little additional length and after putting it to the vote, our Mumma’s do too, so voilá!

Will you be releasing more colours/patterns in your current designs?

We’re always working on new ideas and will certainly be releasing more colours of our Multi Award-Winning sets with each season. We are also working on different patterns that can be used with our unique double ended zip without the design being broken up too much by the zip access. It’s a work in progress, but we’re getting there! We’d love to know what patterns you’d like to see! Feel free to send us any suggestions via Facebook message or by emailing us at [email protected]

Where can I send my photo entry for the Juno Jack’s monthly photo competition?

If you would like to be in with the chance of winning £10 store credit, please do send us a snap wearing your Juno Jack’s clothing and we will enter you into the draw. We run this competition every month so there are more chances to win! You can send your photos either by Facebook message or by emailing us at [email protected]

Am I able to add a personal note to an order?

If you would like us to enclose a ‘Happy Birthday’ or ‘Congratulations’ note with your order or a simple ‘I thought you would love this’ (wink wink nudge nudge dads!) we would be more than happy to do this for you. Please pop your message in the ‘add a note to your order’ section upon checkout or send us a Facebook message or email at [email protected]

Do you offer the option of having my order gift wrapped?

All of our orders are personally and lovingly gift wrapped in our signature Juno Jack’s colours!

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Every woman's success should be an inspiration to Every woman's success should be an inspiration to another. We're strongest when we cheer each other on. - Serena Williams ⁣
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👩🏽‍⚕️👷🏾‍♀️👩🏻‍🎤👩🏼‍🍳👩🏼‍🔬👩🏻‍🌾🕵🏽‍♀️👩🏽‍🏭👩🏽‍🎨👩🏻‍⚖️👩🏼‍🚒👩🏽‍🚀🤱🏼⁣
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Happy International Women’s Day⁣
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#internationalwomensday #iwd #iwd2021 #womendsday #motherhood #iwduk #empowerwomen #womenempower #iwd2021event
WOW 🤩 This Mumma’s bringing a whole new meani WOW 🤩 This Mumma’s bringing a whole new meaning to our “Twinning” set 💛⁣
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We absolutely LOVE seeing how Juno Jack’s helps our Mummas on their breastfeeding journeys and this picture melted our hearts 🥰 ⁣
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Thank you Katherine for sharing with us 😘⁣
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#tandemnursing #tandemfeeding #breastfeedingtwins #nursingtwins #breastfeedingtwins #twinmama #twinmom #twinmumma #parentss21 #mumlife #momlife #mamaoftwins #dreamminggirls #breastfeedingclothing #breastfeedingclothes #breastfeedingtop #nursingtop #nurslingclothes #nursingmamma #nursingmama⁣
For Fierce Mummas and their little Cubs 🐯⁣
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Our breastfeeding friendly, superbly soft, premium quality Twinning Tiger Sweatshirts are lovingly embroidered in house by our fab team of Mums 💛⁣
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Both Mumma and Baby sizes are available with optional slogan banner Fierce as a Mother/Little but Fierce 🐅⁣
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Create yours today 😍⁣
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#fierceasamother #fierce #fierceasatiger #thisismotherhood #realmotherhood #mumlife #momsitivity #parentss21 #nursingtop #nursingsweater #nursingsweatshirt #dreamminggirls #breastfeedingfriendly #breastfeedingjumper #nursingsweater #nursingsweatshirt #matchingclothes #mumandbaby #twinningset #babyshowergift
Just this 👆🏻⁣ ⁣ Remember Mumma, no one k Just this 👆🏻⁣
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Remember Mumma, no one knows your baby like you 💛 Trust your intuition because there is no such thing as the perfect parent.⁣
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📸 @girl.mom.of.1⁣
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#breasfeeding #breastfeedingatoddler #nursing #nursingatoddler #thisismotherhood #dreaminggirls #motherlikenoother #mumtribe #newmum #newmom #mumssupportingmums #mummas101 #momssupportingmums #mumlife #discoverunder20k #shopsmall #shopsmallbiz #mumuniform
They’re here! 🙌🏻 👉🏼Our LUXURY Libert They’re here! 🙌🏻 👉🏼Our LUXURY Liberty London™️ Appliqué Sweatshirts are now LIVE on our website 😍 Thank you for your patience Mummas ❤️⁣
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✔️Breastfeeding friendly⁣
✔️Beautifully soft and comfortable ⁣
✔️Choice of Liberty London™️ fabrics and sweatshirt colours ⁣
✔️TWINNING! ⁣
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And better yet, each jumper is embroidered in house by our fab teams of mums just for you! Because we know you deserve a little luxury Mumma ✨⁣
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Please note 💌 As we have a limited amount of Liberty London™️ fabrics, Our Appliqué Sweatshirts will be released in small batches to ensure all customers get a fair chance to purchase ❤️ These beautiful sweaters take us Mummas a whole hour to complete so please bear in mind this will affect the despatch time. We really hope you love them 😍⁣
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With warmer weather on its way, what better excuse With warmer weather on its way, what better excuse do you need to treat yourself to our gorgeous breastfeeding favourite, the ‘Florence’ Smock Dress? 🖤 ⁣
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Available in three stunning colourways with pockets, elasticated waist and flattering tiered skirt, it really is the nursing dress of dreams 😍 Not forgetting matching dresses and headbands up to Age 4-5Y 🥰⁣
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#breastfeedingdress #breastfeedingfriendlydress #smockdress #matchingmumma #matchingdresses #matchingdress #twinning #twinningset #twinningclothes #mumlife #lockdownmumma #dudedate #supportsmall #shopsmallbiz #supportsmallbusiness #discoverunder20k #sharemummies  #hiddenzips #newmum #sunshineegirsl #hospitalbag #breastfeedingmum #breastfeedingmom #nursingmum #nursingmom⁣

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Our Achievements

  • LBP Awards
  • LBP Shortlisted 2019
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  • Muddy Stilettos awards 2019
  • Muddy Stilettos awards 2018
Juno Jacks at Breast Fest

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Keep up to date with the latest news, receive exclusive offers and join an empowering, uplifting community of wonderful Mumma’s on our mission to #normalisebreastfeeding.

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